Vox MatchHELP & SUPPORT
Find answers about recording, importing audio, analysis, your voice library, and Vox Match Pro. If the issue continues, contact us directly.
Email support↗Microphone access is requested when you start recording. If recording cannot begin, allow microphone access in your device settings and confirm that another app is not using the microphone. The Stop button becomes available only after enough stable pitch data has been collected.
Choose an audio file that is stored locally or available through your device file provider. Clear vocals and supported audio formats produce the best results. Files longer than the current sampling limit are analyzed using a selected segment.
This message can appear for imported files when stable vocal pitch cannot be detected. Try a section with a clear solo vocal, less accompaniment or noise, and several sustained notes. Recording cannot be stopped until it reaches the analysis threshold.
Vox Match shows the stable low note, core range, stable high note, pitch track, and detected singing techniques for the selected sample. Results describe that sample only and are not medical advice, voice therapy, or a professional assessment.
Voice profiles, song information, and analysis results are stored locally on your device. You can manage singers and songs from the voice library. Uninstalling the app or clearing its data can permanently remove this information.
The free version supports samples up to 1 minute and up to 2 saved singer profiles excluding Me. Pro raises the sampling limit to 3 minutes, removes the singer limit, and removes analysis ads. Prices and currencies are supplied by your App Store or Google Play storefront. Use Restore Purchases after reinstalling or changing devices with the same store account.
Search, artwork, purchases, restoration, and ads may require a network connection. Ads may not appear when unavailable, not permitted by your privacy choices, or removed by Pro. If a problem continues, restart the app, check free storage and permissions, and install the latest version.
Contact support
To help us investigate, include your Vox Match version and build number, device model, operating system version, what you expected, and the steps that reproduce the issue.
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